Last updated: September 12, 2026
1. Agreement
These Terms of Service (“Terms”) are a binding agreement between MoveEmpire LLC (“MoveEmpire”, “we”, “us”), a Tennessee limited liability company, and the person or entity that creates an account or uses the MoveEmpire platform (“you”, “Customer”). By creating an account, clicking to accept, or using the service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind it.
2. The service
MoveEmpire provides cloud-based software for moving and relocation companies, including tools for leads, estimates, scheduling, dispatch, invoicing, reporting, search-engine optimization and marketing content (the “Service”). We may add, change or remove features; we will not materially reduce core functionality of a paid plan during a paid term without notice.
3. Accounts and eligibility
You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of your account information, for keeping credentials confidential, and for all activity under your account. Notify us promptly at legal@moveempire.app of any unauthorized use. You are responsible for your users’ compliance with these Terms.
4. Fees, billing and renewal
Paid plans are billed in advance at the rates published on our pricing page. Current published pricing is $130 per month for months 1 through 12 and $500 per month beginning month 13. Unless stated otherwise, subscriptions renew automatically for successive periods until cancelled.
Payments are processed by Stripe; by subscribing you authorize recurring charges to your payment method. Fees are exclusive of taxes, which you are responsible for except for taxes on our income. Fees are non-refundable except where required by law or expressly stated. We may change pricing on at least 30 days’ notice, effective at your next renewal.
If payment fails, we may suspend the Service after reasonable notice. You may cancel at any time, effective at the end of the current billing period.
5. Trials and promotional plans
We may offer free trials or promotional terms. Trials are provided as-is, may be modified or ended at any time, and convert to a paid plan only if you choose to subscribe.
6. Your data
As between you and MoveEmpire, you own all data you or your users submit to the Service (“Customer Data”). You grant us a limited, non-exclusive licence to host, process, transmit and display Customer Data solely to provide and support the Service, to keep it secure, and as otherwise permitted in our Privacy Policy.
You are responsible for Customer Data: for having the right to provide it, for its accuracy, and for complying with the laws that apply to it, including privacy and marketing laws. You must not submit data you are not permitted to disclose to a service provider.
We act as a processor for Customer Data. Our handling of it, including retention and international transfer, is described in our Privacy Policy.
7. Acceptable use
You must not: use the Service unlawfully or to infringe anyone’s rights; send unsolicited or unlawful marketing messages; upload malware; attempt to gain unauthorized access to the Service, other accounts, or our infrastructure; probe, scan or load-test without written permission; reverse engineer or copy the Service except as permitted by law; resell or provide the Service to third parties except as expressly agreed; or use the Service to build a competing product. We may suspend accounts that pose a security, legal or operational risk, with notice where practical.
8. Third-party integrations
The Service can connect to third-party services such as Google Search Console, Google Analytics, WordPress, Stripe and Twilio. Those services are controlled by their providers, not by us, and are governed by their own terms. We are not responsible for their availability, accuracy, or changes they make, and a third party’s change may affect features that depend on it.
9. AI-generated output
Some features generate text, recommendations or other output using artificial intelligence, including third-party models. AI output may be inaccurate, incomplete or unsuitable for your situation, and you must review it before relying on or publishing it. AI output is not legal, tax, financial, regulatory or professional advice. You are solely responsible for content you publish and for decisions you make with it.
10. Intellectual property
The Service, including its software, design, documentation and trademarks, is owned by MoveEmpire and its licensors and is protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. We reserve all rights not expressly granted. If you send us feedback or suggestions, we may use them without obligation to you.
11. Confidentiality
Each party may receive non-public information of the other. The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and disclose it only to those who need it and are bound by similar obligations. This does not apply to information that is public, independently developed, or lawfully received from a third party, or to disclosures required by law.
12. Disclaimers
Except as expressly stated, the Service is provided “as is” and “as available”, and we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will produce any particular business result, ranking, lead volume or revenue.
13. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business or lost or corrupted data, even if advised of the possibility.
Except for your payment obligations, your breach of Section 7, and either party’s indemnification obligations, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the amounts you paid or owed to MoveEmpire in the twelve (12) months before the event giving rise to the claim.
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
14. Indemnification
You will defend, indemnify and hold harmless MoveEmpire and its members, officers and personnel from third-party claims arising out of Customer Data, your use of the Service in breach of these Terms or applicable law, or your violation of a third party’s rights. We will defend, indemnify and hold you harmless from third-party claims that the Service, as provided by us and used as permitted, infringes that third party’s intellectual property rights.
15. Term, suspension and termination
These Terms apply while you have an account. Either party may terminate for material breach that remains uncured 30 days after written notice. We may suspend the Service immediately for non-payment after notice, or for conduct that threatens the security or lawful operation of the Service.
On termination your right to use the Service ends. We retain Customer Data for 30 days so you can export it, after which it is deleted from active systems as described in our Privacy Policy. Sections that by their nature should survive — including Sections 6, 10, 11, 12, 13, 14 and 16 — survive termination.
16. Governing law and disputes
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Davidson County, Tennessee, and waive any objection to venue there. Before filing, the parties will attempt in good faith to resolve the dispute by discussing it for 30 days after written notice.
17. Changes to these Terms
We may update these Terms. We will change the date above and, for material changes, give at least 30 days’ notice by email or in-product notice. Continued use after the effective date means you accept the updated Terms.
18. General
These Terms, with the Privacy Policy and any order form, are the entire agreement between us and supersede prior discussions. You may not assign them without our consent; we may assign them in connection with a merger, acquisition or sale of assets. If a provision is held unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver. Neither party is liable for delays caused by events beyond its reasonable control. Nothing here creates a partnership, joint venture or employment relationship.
19. Contact
MoveEmpire LLC
6430 Charlotte Pike, Suite 107
Nashville, TN 37209, United States
legal@moveempire.app